von KGV_rm2018_Admin | Dez 4, 2023 | Artificial intelligence
NLP Chatbots: An Overview of Natural Language Processing in Chatbot Technology To gather an intuition of what attention does, think of how a human would translate a long sentence from one language to another. Instead of taking the whoooooole sentence and then...
von KGV_rm2018_Admin | Aug 16, 2023 | Artificial intelligence
Unlocking the power of chatbots: Key benefits for businesses and customers Gone are the days of prompts like “Press 6 to connect to customer service.” The advantages of chatbots surround us. Customer care chatbots are always on standby, ready to answer customer...
von KGV_rm2018_Admin | Mai 19, 2023 | Artificial intelligence
Customer Service Automation: Definition & Tips Over the last few years, there’s been an increased focus on self-service options. It’s very cost-effective, and self-service tools are the preferred support choice for many — up to 67% of users, in fact. Customer...
